About the Permanency Case Management Policy

We’ve produced a full-length interview-style video and six shorter one-to-two-minute videos which cover specific policy components.The videos aim to build awareness and understanding of permanency planning in casework, and clarify the roles/responsibilities of FACS and non-government service providers in the new service system.

Link to video on Permanency Case Mangement Policy

Additional videos on specific components of the Permanency Case Management Policy

Tools for keeping children and families together safely

We’ve produced three short videos on Family Finding, parent responsibility contracts and family group conferencing to support child protection practitioners to keep children safely at home, and connected to their family, kin and community.

Family Finding

Link to Youtube video. Four reasons to practise Family Finding.

Family group conferencing

Link to Youtube video. Three reasons to refresh your knowledge of Family Group Conferencing.

Parent responsibility contracts

Link to Youtube video. How parent responsibility contracts achieve real change.

About the Permanency Support Program

Watch our short four-minute video explaining the changes under the Permanency Support Program (click on the image to view the video).

The words CHILD PROTECTION IS CHANGING IN NSW on a purple background, and a semi-transparent play symbol superimposed over the top of the text, indicating that the image links to a video

About the Quality Assurance Framework

FACS is trialling the Quality Assurance Framework in four OOHC service providers. Watch this  short video and find out how the trial is helping Key Assets Fostering, one of our service provider partners.

Link to Youtube video about the QAF

To report suspected child abuse or neglect, call the Child Protection Helpline on 132 111 (24 hours/7 days)