Domestic Violence Line

If you or someone you know is experiencing domestic violence, you can ring DoCS Domestic Violence Line for help on 1800 656 463 (TTY 1800 671 442).

DoCS Domestic Violence Line is a statewide free-call number and is available 24 hours, seven days a week.

trained caseworkers

The Domestic Violence Line provides telephone counselling, information and referrals for people who are experiencing or have experienced domestic violence.

Trained female caseworkers are sensitive to the needs of people who have experienced domestic violence.

Domestic Violence Line staff are aware of the special needs of Aboriginal women and women from other cultures, as well as those living in rural and remote areas.

Interpreters and TTY can be arranged where necessary to ensure that all people, regardless of their language or disability can use the service.

The service has an extensive list of contacts, people and services across NSW who can help.

refuge referrals

DoCS Domestic Violence Line makes referrals to women's refuges and explains what they are and what they do.

It also makes referrals to family support services, counselling, the police and courts, lawyers and hospitals. It helps with transport, emergency accommodation and other relevant support.

AVOs

Caseworkers can explain what an Apprehended Violence Order (AVO) is and how to obtain one. Police intervention can be arranged where appropriate and assistance can be provided to transport women and children to a safe place.

other support and counselling on domestic violence

If you are experiencing domestic violence, or know someone who is, there are many organisations who can help. Here are some useful links and helplines:

DoCS Domestic Violence Line:
1800 656 463
(TTY 1800 671 442) 24 hours 7 days 

To report suspected child abuse or neglect, call the DoCS Helpline on 132 111 (24 hours/7 days)