Transfer process

Guidelines outlining the phases/steps required for smooth and consistent transition across the state are now available.

A flowchart and individual guides have been designed to assist carers, agencies and Community Services through the five phases of transferring from the government to the non-government out-of-home care sector.

Flowchart: OOHC transition process flowchart

For agencies: OOHC transition process for NGOs

Consent to Release Personal Information

File Transfer List

Transfer of OOHC case management for a child or young person from CS to NGO

Transfer of authorised carer from CS to NGO

For carers: OOHC transition process for carers

For Community Services staff: please refer to Casework Practice for the OOHC transfer procedure.

To report suspected child abuse or neglect, call the Child Protection Helpline on 132 111 (24 hours/7 days)