Hunter & Central Coast region

Community Services Hunter & Central Coast region is a diverse region incorporating metropolitan, regional and rural areas.

The region covers four areas: Newcastle/Lake Macquarie, Lower Hunter, Upper Hunter and the Central Coast. There are 11 Community Service Centres (CSCs) in the region.

Community Services carers wishing to arrange transfer to a non-government agency should telephone the Hunter & Central Coast Child & Family Regional Unit (CFRU) on: (02) 4985 1558.

Community Services carers are encouraged to transfer to one of the accredited OOHC agencies in the Hunter & Central Coast region, which can be found on the Fostering NSW website.

Delivering OOHC reform — Hunter & Central Coast regional activities

The Hunter & Central Coast has a rich history of collaboration, which enhances its commitment to delivering on the OOHC reform. To enhance collaboration, the region has established several forums:

  • Regional Implementation Group (RIG)
  • Future Directions Forums (FDF)
  • Placement Matching Panel.

The Hunter & Central Coast RIG is made up of Community Services and NGO representatives and is responsible for implementing its Regional Transitional Plan (RTP). 

The Region’s RIG membership evidences its collaborative partnerships and relational strengths. RIG membership represents key stakeholders in the out-of-home care transition:

  • Ageing, Disability & Home Care
  • NSW Department of Education & Communities
  • NSW Health
  • Community Services (FACS)
  • ACWA (Association of Children’s Welfare Agencies)
  • AbSec.

Hunter & Central Coast RIG members have frank, robust discussions about the transition. These stakeholder forums meet regularly to discuss transition opportunities and to create OOHC solutions focussed on the best interests of children and young people.

Find out more

To discuss your options for transferring, call the Hunter Central Coast Carer Transfer Information Line on (02) 4985 1558 or contact your local Community Services Centre (CSC).

For further information about the transition, email:

To report suspected child abuse or neglect, call the Child Protection Helpline on 132 111 (24 hours/7 days)