National Out-of-Home Care survey and Residential Care survey

This webpage provides general information about the 2018 National OOHC Survey and Residential Care Survey. At the bottom of the page are resources for children & young people who have been selected to complete the survey, along with specific information for carers and caseworkers.

Please note that the survey is not live yet. It will open on 1 February and will run until the end of April. 

What is the National Out-Of-Home Care Survey?

The National Out-of-Home care survey is a short online survey for children and young people in statutory OOHC. The survey asks a series of questions that aim to identify areas of improvement for children and young people in care.

What is the purpose of the survey?

The survey aims to gain a broad understanding of the views and experiences of children and young people in care across Australia. Survey answers will inform a report by the Australian Institute of Health and Welfare, which will help us improve services and outcomes for children and young people in care.

Why is the Residential Care Survey happening at the same time?

We also wanted to use this opportunity to capture the views and experiences of children and young people in residential care. The residential care survey will be exactly the same as the National survey. If a child or young person in residential care is selected, their caseworker or residential support worker will let them know.

When will the survey run?

The online survey will run from 1 February until the end of April 2018, and will need to be completed during this time.

Who is being surveyed?

More than 600 children and young people (in FACS and NGO placements) will be randomly selected for the national survey, who:

  • are aged between 8 and 17 years old
  • have been in OOHC (foster, relative/kinship and other types of care) for at least three months and are under the parental responsibility of the Minister.
  • have diverse backgrounds and are in different types of placements.

In addition, approximately 600 children and young people in residential care will be invited to take part in the survey.

How will children and young people know if they’ve been selected to complete the survey?

Children and young people in OOHC will receive an invitation via mail if they have been randomly selected to complete the survey. Their caseworker will also contact them directly about completing the survey and will talk to them about what’s involved.

How will caseworkers know if a child/young person they manage has been selected to take part in the survey?

Caseworkers and residential support workers will be advised in December and January if a child or young people they manage has been selected for the survey. They’ll also be provided with further information about the survey, including information on Viewpoint, which is the website that runs the online survey.

How long does it take and how many questions are asked?

The survey takes around 15-20 minutes to complete. Young people aged 8 to 14 years old will be asked 19 questions, while 15 to 17 year olds will be asked 22 questions.

What is the survey like?

The survey has been specially designed for children and young people and has great graphics and customisation options. When children and young people start the survey, they will have the opportunity to choose from a variety of backgrounds and avatars.

For further information about the survey, please click on the fact sheets below:

General enquiries and technical support

To report suspected child abuse or neglect, call the Child Protection Helpline on 132 111 (24 hours/7 days)