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Responding to a child wellbeing concern or child protection report

This chapter is a guide for workers in government departments and non-government organisations who deliver child wellbeing and child protection services in NSW about how risk of significant harm reports (ROSH) and non-statutory concerns (non-ROSH) may be managed.

This chapter has been designed around a flow chart that offers a visual depiction of the high-level pathways within the statutory child protection and child wellbeing systems. Embedded within the flow chart are hyperlinks to websites or fact sheets where further information is available.

It should be noted that this is a guide only and does not purport to capture all possible scenarios.

Fact sheets and flow chart:

Flow chart

Assessing a report of risk of significant harm by the Child Protection Helpline

Determining a response time for a report of risk of significant harm

Feedback to mandatory reporters

Child protection investigation and assessment

Community Serices placement prevention and OOHC services

 

• Introduction
• Keep Them Safe and interagency collaboration
• Legislation governing child protection and child wellbeing services
• Roles and responsibilities
• Exchanging information
• Making a child protection report
• Responding to a child wellbeing concern or child protection report
• Engaging children, young people and families
• Prevention and early intervention strategies
• Guide to court processes involving children and young people
• Case management