policies and procedures for community partners
Community Services is a transparent organisation, committed to helping community partners access and understand our policies, procedures and practices.
This section provides you with our key documents on policy and practice, categorised by area of work.
general
- Code of Conduct and Ethics
- Fraud control plan
- Interagency Action Plan for Better Mental Health
- Visiting delegations policy
- Case Management policy 2008
- Good Practice guidelines
- Performance Monitoring Framework
- Working with Aboriginal people and communities
prevention & early intervention
children's services
also see the application forms page for related documents
- Strategic compliance monitoring and enforcement framework
- Prosecution policy and guidelines
- Curriculum framework for children's services - the practice of relationships: Essential provisions for children's services (for tertiary students)
- A framework for constructing meaning - rationale for the practice of relationships: Essential provisions for children's services (for tertiary students)
- Supporting children with additional needs (SCAN) funding scheme - guidelines for identifying level of support needs - May 2003
community services
- CSGP service specification user guide
- CSGP service specification template
- CSGP service framework
- CSGP Q & A
- Funding policy
- Costing manual for Child & Family Services in NSW
- Economic evaluation guidelines
- The Right to Better Service - Rural and remote communities policy directions
Supported Accommodation Assistance Program
Multicultural services
- Multicultural Strategic Commitment 2008-2013
- Interpreter service fact sheet
- Interpreter service application form
child protection
- Working with children check (external site)
- Interagency Guidelines for Child Protection Intervention 2006 edition
- DoCS Policy on Child Neglect
- Evaluation of the electronic recording of children's evidence - May 2002
- Evaluation of the Joint Investigation Team (JIT/Joint Investigation Response (JIR)) strategy - June 2002)
- Permanency Planning Policy
- Contract for the provision of external psychological services
- Guidelines for the provision of external psychological services
out-of-home care
- NSW standards for substitute care services
- Service models
- Costing manual for Child & Family Services in NSW
- Procedures for the use of psychotropic medication
- Placement of siblings in out-of-home care policy
- OOHC Program guidelines
related links:
To report suspected child abuse or neglect, call the Child Protection Helpline on 132 111 (24 hours/7 days)