policies and procedures for community partners
Community Services is a transparent organisation, committed to helping community partners access and understand our policies, procedures and practices.
This section provides you with our key documents on policy and practice, categorised by area of work.
general
- Code of conduct and ethics
- Interagency action plan for better mental health
- Information sharing protocol and fact sheet
- Visiting delegations policy
- Case management policy 2010
- Good practice guidelines
- Performance monitoring framework
- Working with Aboriginal people and communities
- The right to better service - rural and remote communities policy directions
children's services
- Strategic compliance monitoring and enforcement framework
- Prosecution policy and guidelines
- Curriculum framework for children's services - the practice of relationships: Essential provisions for children's services (for tertiary students)
- A framework for constructing meaning - rationale for the practice of relationships: Essential provisions for children's services (for tertiary students)
- Supporting children with additional needs (SCAN) funding scheme - guidelines for identifying level of support needs - May 2003
accountability documents
- Procurement policy framework (DHS)
- Service agreement 2012/13
- Annual performance report template (CSGP & KTS)
-letter to service providers - Guide to 2010/11 standard service agreement
- Standard chart of accounts
- NGO red tape reduction report
- Fraud control plan
- Funding policy
- Economic evaluation guidelines
- General costing principles for child and family services in NSW
child protection
- Working with children check (external site)
- Child Wellbeing & Child Protection - NSW Interagency Guidelines
- DoCS policy on child neglect
- Evaluation of the electronic recording of children's evidence - May 2002
- Evaluation of the Joint Investigation Team (JIT/Joint Investigation Response (JIR)) strategy - June 2002)
- Permanency planning policy
- Parental drug testing policy
- Joint practice guidelines for work with children and young people with a disability
out-of-home care
- NSW standards for substitute care services
- Service models
- Procedures for the use of psychotropic medication
- Placement of siblings in out-of-home care policy
- OOHC program guidelines
- Section 82 Report on suitability of arrangements concerning parental responsibility
- Practice tool: Tips for completing s.82 reports
- Varying or rescinding a Children’s Court order by a funded agency, parent, or other interested party (under section 90)
- Practice tool: Tips for completing s.90 applications
Supported Accommodation Assistance Program
Multicultural services
- Multicultural strategic commitment 2008/2013
- Interpreter service fact sheet
- Interpreter service application form
related links:
To report suspected child abuse or neglect, call the Child Protection Helpline on 132 111 (24 hours/7 days)