Integrated domestic & family violence service

The Integrated Domestic and Family Violence Strategy program is a multi-agency response to prevent the escalation of domestic and family violence among high-risk target groups and in targeted communities.

The program aims to improve outcomes for people affected by domestic and family violence, including children.

Why is this program important?

Integrated case management is core to the program. This is a response to family violence that goes beyond coordinating policies, systems and information-sharing to providing case management services which offer a unified, multi-agency approach.

Who benefits?

The program works with victims of family and domestic violence, including children and young people, as well as perpetrators, as long as it doesn’t compromise the safety and wellbeing of victims and other family members.Priority may be given to high-risk groups including:

  • people from disadvantaged and from rural and remote communities
  • people with a disability or special needs
  • Aboriginal people
  • people from culturally and linguistically diverse backgrounds
  • repeat victims of domestic and family violence
  • victims of domestic and family violence who previously refused services.

What does the program deliver?

Coordinated services to clients through a multi-disciplinary team and is based on clear referral pathways between service agencies such as Police, Health, Family and Community Services and non-government support agencies.

Key contacts and resources

The Integrated Domestic and Family Violence Services program operates out of the following 11 locations: 

The Integrated Domestic and Family Violence Program Guidelines provide an overview of the program, its objectives and expected outcomes. The IDFVS Performance Monitoring Service Provider Guidelines explain the process for reporting performance data.

More information about family and domestic violence.

Bankstown 02 8713 7811
Cabramatta 9718 6080
Central Coast: Brisbane Waters: 43235524
Tuggerah Lakes: 43566280
Eastlakes 9667 4664
Green Valley / Liverpool 1800 11 1146
Mt Druitt 02 8867 4900
Mullumbimby 6684 4299
North Bondi 9365 1607
Nowra 02 4421 9658
Port Macquarie 02 6584 9102

To report suspected child abuse or neglect, call the Child Protection Helpline on 132 111 (24 hours/7 days)