Child, youth and family support

Child, Youth and Family Support (CYFS) is an early intervention program. It delivers a broad range of services to meet the needs of vulnerable children, young people and families who fall below the threshold for statutory child protection intervention. FACS funds non-government organisations and local councils to deliver CYFS services across NSW.

There are two streams of service delivery. The Child and Family Support (CFS) stream targets families with children aged 0 to 12 years. The Youth and Family Support (YFS) stream targets young people aged 12 to 17 years or families with young people in this range. Parents are engaged in early intervention services for young people under the program.

Services available under this model include: advice and referral; assessment, case planning and case management; parenting programs and parent support groups; skills focussed groups for young people; counselling; and home visiting.

Families receive priority of access to services if they:

  • are referred by a Family Referral Service
  • are referred by a Specialist Homelessness Service
  • are Aboriginal or Torres Strait Islander
  • have been on the eligibility list the longest.

The Child, Youth and Family Support Program Guidelines provide an overview of the program. Policy and operational procedures are outlined in the Child Youth and Family Support Service Model.

To report suspected child abuse or neglect, call the Child Protection Helpline on 132 111 (24 hours/7 days)