key reforms

Improving Child Protection

Child Protection Legislative and Policy Reforms

The official four month public consultation period for the Child Protection Legislative Reform proposals has now closed. Community Services received 231 submissions. This feedback will now help to shape the reforms. Read more

Keep Them Safe

achievements in the first twelve months

Legislation supporting the implementation of Keep Them Safe was proclaimed on 24 January 2010 – the go-live date for many of the reforms that continue to change the child protection and wellbeing sector in NSW.

See the overview of key Community Services achievements during the first 12 months of Keep Them Safe implementation.

Keep Them Safe sets out the Government’s five-year action plan to improve the safety and wellbeing of children and young people in NSW.

It addresses the underlying factors that affect abuse and neglect and aims to help families earlier so that they do not escalate into the statutory child protection system.

OOHC program reform

The OOHC Program reform is a suite of projects that aim to reform out-of-home care (OOHC).

It includes placement prevention and early intervention projects, as well as enhancements to OOHC service provision, and is designed to stabilise and improve the system before the majority of OOHC is transferred to the non-government sector under Keep Them Safe.

The program is informed by the NSW Government OOHC Review undertaken by the Boston Consulting Group.


Community Services is committed to working collaboratively and meets regularly with sector representatives for this purpose.

The Child Protection Advisory Group (CPAG) is chaired by the Minister for Community Services and includes heads of peak organisations, prominent academics, union representatives and officers from other government departments in its membership.

It is supported by an advisory pool, made up of service providers and key stakeholders, and a series of subject-specific working groups.

email updates

An email subscription service has been developed to help the sector stay across reform updates and announcements.  

To report suspected child abuse or neglect, call the Child Protection Helpline on 132 111 (24 hours/7 days)