Frequently asked questions (FAQs)

In DoCS Connect there are four separate lists of frequently asked questions and the answers to the questions.

Follow the links on this page to the frequently asked questions in DoCS Connect:

General FAQs – Answers to questions about your access to DoCS Connect, your account, miscellaneous topics, eForms, technical problems and support

Brighter Futures FAQs - Answers to the questions frequently asked by Brighter Futures users

Helpline eReporting FAQs – Answers to the questions frequently asked by Helpline eReporting users

Error message FAQs – What you need to do when you receive an unusual error message in DoCS Connect


Release date: 9/5/2008

To report suspected child abuse or neglect, call the Child Protection Helpline on 132 111 (24 hours/7 days)