Support & counselling numbers

Child abuse

  • Child Protection Helpline: 132 111
    to report child abuse and neglect 24 hrs
  • Domestic Violence Line: 1800 656 463
    24 hours

General support & counselling

Adult survivors of child sexual abuse

Sexual abuse is a terrible crime that affects people for a long time. You may have been abused many years ago, but could still be suffering the consequences. Find out how to get help and seek justice.


  • Childcare Access Hotline:1800 670 305
  • NSW Family Services: 02 9692 9999
    a peak body that represents over 250 family services in NSW. They will help you find a service in your local area.
  • Karitane: 02 9794 1852 or 1800 677 96
    24 hour parenting information and counselling
  • Parent Line NSW: 1300 1300 52
    Telephone counselling, information and referral service for parents, carers and professionals who have concerns about a child aged 0 to 18 years. 9am to 9 pm Monday to Friday; 4pm to 9pm weekends; closed public holidays. No more than the cost of a local call (note: some mobile providers can charge higher rates for calls to 1300 numbers).
  • Tresillian: 1300 272 736
    24 hour information and counselling for parents or carers of children under five years

Domestic violence

Disaster support

  • Disaster Welfare Services: 1800 018 444

Health/ emergencies

In an emergency or life-threatening situation, call 000 immediately

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Young people

Drugs and alcohol


  • Link2home: 1800 152 152
  • Specialist homelessness services, delivered by non-government organisations, form a vital part of the service system supporting people who are homeless or at risk of homelessness.


See support organisations for intercountry adoptions.
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Foster care - after care

Financial support

Family Referral Services

Family Referral Services assist children and young people who do not meet the statutory threshold for child protection intervention but would benefit from accessing support to address current problems and prevent escalation. FRS provide information and link vulnerable children young people and their families to a range of support services in their local areas. FRS is administered by NSW Health.

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To report suspected child abuse or neglect, call the Child Protection Helpline on 132 111 (24 hours/7 days)