Community Services caseworker dashboard

The Department of Family and Community Services publishes comprehensive data about Community Services caseworker numbers, caseworker funding, vacancies and the percentage of children and young people at risk of significant harm that receive a face-to-face caseworker visit.

This data directly links caseworker numbers to caseworker funding and actual staff on the ground.

Published quarterly, the data is broken down into 15 districts to give a local perspective on staffing levels.

Disclaimer on the use of FACS data

The NSW Department of Family and Community Services (FACS) is committed to providing the public with open and transparent access to data about its services and client outcomes. The department makes every attempt to ensure accuracy, currency and reliability of data contained in this interactive site. The data used in FACS Statistics has been produced and processed from data sources and client information systems believed to be reliable, accurate and complete at the point of annual data extraction. However, due to the dynamic nature of our business, changes in circumstances after time of publication may impact the quality of this information.

The FACS data presented are in aggregated form so as to maintain the privacy and confidentiality of our clients.

FACS, its employees or agents do not accept responsibility for the use any person makes of the statistical data it provides on this section of its website.

FACS does not accept any responsibility or liability for material contained on third party sites that reference the information on this website or for the use any person makes of such third party information. FACS does not monitor these websites and makes no representations in relation to the quality or accuracy of the information on third party websites.

To report suspected child abuse or neglect, call the Child Protection Helpline on 132 111 (24 hours/7 days)