About Community Services

Father with young daughter

Improving children’s lives everyday

Our purpose is to protect children and young people most at risk of abuse and neglect.

Community Services is a division of the Department of Family and Community Services (FACS). The Department delivers services to some of the most disadvantaged individuals, families and communities in NSW. FACS enables or assists vulnerable people to participate fully in social and economic life and build stronger, more sustainable inclusive communities.

Community Services’ main focus is on supporting vulnerable families and keeping children and young people safe from abuse and neglect. We work closely with other government departments, non-government organisations (NGOs) and the community to achieve this.

Divisions of FACS

Aboriginal Housing Office
Ageing, Disability and Home Care
Community Services
Housing NSW
Women NSW

Our direct services are provided through our local Community Services Centres.

To report suspected child abuse or neglect, call the Child Protection Helpline on 132 111 (24 hours/7 days)