child protection services

babyThis section is for people working in agencies involved in the provision of child protection services.

The Children and Young Person (Care and Protection) Act 1998 emphasises that the care of children and young people is a responsibility shared by families, government and the agencies working in partnership.

Find out more about the . You can also learn more about our Joint Investigation Response Teams (JIRTs) and how they fit in to the child protection system.

The Interagency Guidelines for Child Protection Intervention, 2006 edition is the key document for providing practical guidance on interagency collaboration in child protection.

DoCS Policy on Child Neglect has been developed in response to increased understanding of the prevalence of neglect and its adverse impact on children’s development. It reflects a new focus on the severity and seriousness of the harm neglect can cause, including loss of life.

If you work with children or young people, you may be a "mandatory reporter” and have a legal obligation to report risk of harm. See more on mandatory reporters.

To read more about promoting the safety, welfare and wellbeing of children and young people see the NSW Commission for Children and Young People.

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To report suspected child abuse or neglect, call the DoCS Helpline on 132 111 (24 hours/7 days)