support & counselling numbers
child abuse
- DoCS Helpline:132 111
(TTY 1800 212 936)
to report child abuse and neglect 24 hrs - Dympna House: 1800 654 119 or 02 9797 6733
(TTY Services 02 9716 5100)
child sexual assault and incest service
general support & counselling
- Mission Australia Helpline: 1300 886 999
- Centacare Relationship Counselling: 02 9283 4899
- Lifeline: 13 11 14
- Relationships Australia: 02 9418 8800 or 1300 364 277
- Salvo Care Line: 02 9331 6000
-
Salvo Crisis Line: 02 9331 2000
suicide prevention 24 hour
parenting
- Childcare Access Hotline:1800 670 305
-
NSW Family Services: 02 9692 9999
a peak body that represents over 250 family services in NSW. They will help you find a service in your local area. -
Karitane: 02 9794 1852 or 1800 677 96
24 hour parenting information and counselling - Parent Line: 13 20 55
24 hour advice and information for parents -
Tresillian: 02 9787 0855 or 1800 637 357
24 hour information and counselling for parents or carers of children under five years
domestic violence
- Domestic Violence Line: 1800 656 463
(TTY 1800 671 442)
24 hours -
Domestic Violence Advocacy Service: 02 9637 3741 or 1800 810 784
(TTY 1800 626 267 ) - Rape Crisis Centre: 02 9819 6565
(TTY 02 9181 4349)
24 hours - Women's and Girls' Emergency Centre: 02 9360 5388
- Victims of Crime Counselling Service: 02 9374 3000
24 hours -
Another Closet - services and Information on violence in gay and lesbian relationships
disaster support
-
DoCS’ Disaster Recovery Service: 1800 018 444 or 02 8855 5111
health/ emergencies
In an emergency or life-threatening situation, call 000 immediately
- Children’s Hospital Randwick: 02 9382 1111
- Children’s Hospital Westmead: 02 9845 0000
- Kidsafe: 02 9845 0890
- Poisons Information: 13 11 26
young people
- Aboriginal Children's Services: 02 9698 2222
24 hours - CREATE Foundation: 02 9267 0977 or 1800 655 105 for young people in care
- Kids Help Line: 1800 55 1800
-
Legal Aid Helpline: 1800 101 810
for under 18s, 9am to midnight weekdays, 24 hours weekends - 20/10 Association: 02 8585 6300
or 1800 652 010
gay and lesbian youth services, 24 hours - Youth Lifeline: 131 114
drugs and alcohol
- Alcoholics Anonymous: 02 9799 1199
- Family Drug Support: 02 9818 6166 or 1300 368 186
-
Narcotics Anonymous: 02 9212 3444
homelessness
- Aboriginal Homeless People: 02 9799 8446
- Homeless Persons Information Service: 02 9265 9081
adoptions
- Anglicare: 02 9890 6855
- DoCS Adoption and Permanent Care Services: 02 9716 3000
- Barnardos Australia Adoptions: 02 9281 5510
- Centacare Adoption Services: 02 8709 9333
- International Social Services: 02 9267 0300
-
Link Up (NSW): 02 4759 1911
for Aboriginal and Torres Strait Islander people -
Origins Inc: 02 8786 1035
for birth mothers
- Parrramatta Holyroyd Adoption Self Help Group: 02 9636 8437
- NSW Registry of Births, Deaths and Marriages: 1300 655 236
- Post Adoption Resource Centre: 02 9365 3444
- Salvation Army Post Adoption Service: 02 9211 0277
See support organisations for intercountry adoptions.
foster care - after care
- After Care Helpline: 02 9890 3899 or 1800 656 884
- Anglicare: 02 9890 6800
- Barnardos Australia: 02 9281 7933
- Burnside Aftercare Services: 02 9630 6866
-
Care Leavers of Australia Network (CLAN): 02 9724 1826
support group for people over 25 who were in orphanages, children’s homes or foster care - Centacare (Catholic): 02 9793 7522
-
Family Tracing Service: 02 9211 0277
(Salvation Army) -
Familink International Social Services Australia (ISS): 02 9517 4770
family tracing, reunion support services, including mediation -
Link Up Aboriginal Corporation: 02 4759 1911 or 1800 624 332
for Aboriginal adults who were separated from their families as children through wardship, adoption, fostering or institutional care, as well as Aboriginal families who were separated from their children - Post Adoption Resource Centre (PARC): 02 9365 3444
-
Wesley Dalmar Child and Family Care – Aftercare Services: 02 9804 7255
financial support
- Centrelink - Family and parenting payments: 13 13 05
-
Child Support Agency Australia: 131 272
help for separated parents over financial support of their children -
CreditLine: 1800 808 488
financial advice and referral, 9.30am-4.30pm Mon-Fri - Multilingual information: 13 12 02
To report suspected child abuse or neglect, call the DoCS Helpline on 132 111 (24 hours/7 days)