policies and procedures
DoCS is a transparent organisation, committed to helping community partners access and understand our policies, procedures and practices.
This section provides you with our key documents on policy and practice, categorised by area of work.
general
- Code of Conduct and Ethics
- Fraud Control Plan
- Interagency Action Plan for Better Mental Health
- Visiting delegations policy
- Case Management Policy 2008
- Good Practice Guidelines
prevention & early intervention
children's services
- see the application forms and resources page
- Curriculum framework for children's services - the practice of relationships: Essential provisions for children's services (for tertiary students)
- Curriculum framework for children's services - abridged version (for tertiary students)
- A framework for constructing meaning - rationale for the practice of relationships: Essential provisions for children's services (for tertiary students)
- Supporting children with additional needs (SCAN) funding scheme - guidelines for identifying level of support needs - May 2003
- anaphylaxis guidelines for children's services
early intervention services
community services
- CSGP service specification user guide
- CSGP service specification template
- CSGP service framework
- CSGP Q & A
- DoCS funding policy
- Costing manual for Child & Family Services in NSW
- The Right to Better Service - Rural and remote communities policy directions
Supported Accommodation Assistance Program
Multicultural services
- The Right to Better Service - Ethnic affairs policy directions
- Ethnic Affairs Priorities Statement (EAPS) Plan 2005/09
child protection
- Working with children check (external site)
- Interagency Guidelines for Child Protection Intervention 2006 edition
- DoCS Policy on Child Neglect
- Evaluation of the electronic recording of children's evidence - May 2002
- JIRT Policy and Procedures Manual
- Evaluation of the Joint Investigation Team (JIT/Joint Investigation Response (JIR)) strategy - June 2002)
- Interagency guidelines on domestic violence
- Permanency Planning Policy
out-of-home care
- NSW standards for substitute care services
- Service models
- Costing manual for Child & Family Services in NSW
- Procedures for the use of psychotropic medication
- Placement of siblings in out-of-home care policy
- OOHC Program guidelines
related links:
To report suspected child abuse or neglect, call the DoCS Helpline on 132 111 (24 hours/7 days)